Limited Liability Company “Archizem” (“Archizem” or “we”) cares about the protection of your personal data. This Privacy Policy and Notice on Personal Data Processing (together, the “Policy” or the “Notice”) explains how your personal data is collected, stored and used, and what happens when you interact with our website and its pages available at https://archizem.ua/ (the “Website”).
Limited Liability Company “Archizem”, EDRPOU code: 40219780, Registered office: 44 Hretska Street, Office 5, Odesa, Odesa Region, 65026, Ukraine, acts as the controller of the personal data processed via the Website. This means that we determine the purposes and means of the processing of your personal data.
By using the Website, you become a user of our services (the “User”). For internal purposes we distinguish, in particular, the following categories of Users:
Visitors – Users who visit and browse our Website.
Potential clients – Users who search for services on the Website, submit forms or requests, but have not yet entered into a service agreement with us.
As data controller, Archizem is committed to protecting personal data that may be provided by Users of the Website (“you”, “your”) when you visit the Website, view its content, submit a service request, register or participate in an event, or fill in and send any forms, questionnaires, feedback or other communications via the Website.
We do not knowingly process personal data of visitors under 18 years of age without the consent of their legal representatives. If you are under 18, please refrain from providing personal data without the involvement of your parents or legal guardians.
We receive personal data when you:
- visit and browse our Website;
- fill in feedback forms, surveys or service request forms;
- use other features of the Website (for example, submit a query or a message).
The scope of data collected depends on how you interact with the Website.
We may also receive certain data from third parties (for example, analytical or advertising service providers) within the scope of your browser and device settings. The categories of such data and the purposes and legal bases for their processing are determined by the relevant privacy documents of those third parties.
We process your personal data on the following legal bases:
Performance of a contract or other legal transaction – to take steps at your request prior to entering into a contract, to conclude and perform a contract with you (for example, respond to your inquiries, negotiate and provide services).
Compliance with legal obligations – to ensure the provision of services ordered by the User and to comply with the requirements of applicable law (including tax, accounting and data protection rules).
Legitimate interests – to pursue our legitimate interests (for example, to protect our rights in case of disputes, ensure IT and information security, improve our Website and services)
Consent – for additional processing activities carried out for clearly defined purposes (for example, sending you marketing communications).
By using the Website, you provide Archizem with your consent to the processing of personal data to the extent and under the conditions described in this Policy. You confirm that all data you provide are accurate and correct.
Your consent may be given, in particular, by:
- ticking a consent checkbox in a relevant web form;
- filling in and submitting a contact or request form;
- participating in surveys and providing answers in questionnaires on the Website;
- sending messages, requests or service inquiries via the Website;
- performing other actions which we clearly indicate as implying consent in each specific case.
If you do not agree with the terms of personal data processing or do not wish to give consent to Archizem, please refrain from using the Website and close it. By continuing to use the Website you confirm that you consent to the processing of your personal data as described in this Policy.
From time to time, the Website may contain links to third-party websites or web pages that we consider potentially useful or interesting for you.
If you follow such a link, please note that:
- these websites are operated by third parties;
- those parties may also require your consent to process personal data;
- the processing of your data on such websites is governed by their own privacy policies.
Before providing any personal data to third parties via their websites or web pages, carefully read their privacy policies and terms of personal data processing. Archizem is not responsible for the actions of third parties, the content or security of their websites and web pages.
We may collect information using cookies (small text files stored on your device), which we can access during your subsequent visits to the Website. This helps us:
- ensure that the Website functions properly;
- remember your preferences;
- analyse traffic and improve the Website’s functionality.
By continuing to use the Website, you confirm your consent to Archizem’s use of cookies within the limits defined by this Policy and your browser settings.
You may block cookies by activating the appropriate settings in your browser (for all or some cookies). However, if you block all cookies (including strictly necessary ones), some parts of the Website may not function properly or may become unavailable.
We process your personal data for the following purposes:
- to provide services, support and information to Users of the Website;
- to communicate and interact with you (answering your queries, providing feedback, clarifying information);
- to handle customer relations and maintain client profiles;
- to conduct surveys, collect feedback, study demand and tailor our offers;
- to inform you about business events, news, services, promotions and special offers (including via email, messaging apps, chatbots, SMS and other software used by Archizem);
- to send informational and/or marketing materials about Archizem’s services and, where applicable, about services of our partners;
- to organise and carry out events, marketing and advertising campaigns;
- to enter into and perform contracts and other legal arrangements, exercise rights and fulfil obligations of the parties;
- to prepare analytical and statistical reports, including for improving the quality of customer service;
- to collect technical, statistical and other information on the operation of the Website (for introducing new features, fixing errors and improving functionality);
- to store the history of your visits, inquiries, orders, actions, complaints and suggestions;
- to consider and handle your complaints, requests and suggestions;
- to inform you about events, offers, products and/or services of third parties (partners), within the scope of your consents.
Archizem may process the following categories of personal data:
- surname, name and patronymic (if applicable);
- contact details (email address, postal address, telephone number, IP address and other contact information you provide);
- information about your professional activity (industry, position, company and/or group of companies you represent, your professional interests and goals – where you choose to provide such information);
- other data which you voluntarily provide in the fields of forms, correspondence or messages via the Website.
Sharing data with processors and third parties
We may share your personal data with our contractors acting as data processors to the extent necessary to provide services to you, maintain the Website and support Users.
We may also share data with third parties in the following cases:
1. Performance of a contract.
We may share your data with our contractors and partners involved in:
- organising and/or carrying out surveys and events;
- providing services related to the operation of the Website and Archizem’s services;
- other activities necessary for the performance of our obligations towards you.
2. Consent.
We may share your personal data with third parties on the basis of your explicit consent, where required.
3. Compliance with law.
We may disclose your personal data to third parties where necessary in order to:
- comply with requests of public authorities, court orders or other legal requirements;
- prevent unlawful use of the Website or violations of our policies;
- protect ourselves against third-party claims;
- prevent or investigate fraud or other offences.
We process your personal data for as long as necessary to achieve the purposes of processing and in line with applicable legal requirements. As a rule, this corresponds to:
- the term of the relevant contract and the limitation period for legal claims;
- statutory retention periods under Ukrainian law;
- or until you withdraw your consent where processing is based on consent.
You may withdraw your consent by sending a written request to Archizem’s registered address or by email from the address you previously used to communicate with us. Before ceasing the processing, Archizem may need to verify your identity to prevent unauthorised requests.
If you withdraw your consent, you acknowledge and agree that this may result in our inability to continue providing certain services, responding to your inquiries or performing certain actions where such processing cannot be carried out without your valid consent.
Archizem implements appropriate organisational and technical measures to protect personal data against:
- unauthorised or accidental access;
- destruction, alteration, blocking, copying, disclosure;
- any other unlawful actions of third parties.
In particular, we use:
- staff training and internal awareness measures;
- internal policies, regulations and instructions;
- non-disclosure agreements (NDAs);
- technical safeguards (encryption, back-ups, licensed software, access and password controls, alternative power supply and other measures).
As a data subject, you have the rights provided for by Article 8 of the Law of Ukraine “On Personal Data Protection”, including the right to:
- know about sources of collection, location of your personal data, the purpose of processing, and the location or place of residence (stay) of the controller or processor, or authorise a representative to obtain this information (except as provided by law);
- obtain information about the conditions for granting access to your personal data, in particular about third parties to whom your personal data are disclosed;
- access your personal data;
- receive, within thirty calendar days from the date of receipt of your request (unless otherwise provided by law), information as to whether your personal data are being processed, and receive the content of such data;
- object to the processing of your personal data by submitting a reasoned request;
- request rectification or erasure of your personal data if they are processed unlawfully or are inaccurate;
- protect your personal data against unlawful processing, accidental loss, destruction, damage, as well as against providing data that are inaccurate or defamatory;
- lodge complaints regarding the processing of your personal data with the Ukrainian Parliament Commissioner for Human Rights or with a court;
- use legal remedies in case of breach of data protection legislation;
- make reservations concerning limitation of the right to process your personal data when giving consent;
- withdraw your consent to the processing of personal data;
- obtain information about the mechanism of automatic processing of personal data (where applicable) and the right to be protected against automated decisions which have legal consequences for you.
Other provisions
You have the right to obtain information about yourself relating to the processing of your personal data.
To respond to your request, we may ask you to confirm your identity, in particular by providing:
- your surname, name and patronymic (if applicable);
- place of residence (stay);
- details of the identity document used for submitting the request.
We will process your request and provide a response within 30 calendar days from the date of its receipt, unless another period is stipulated by law.
This Notice and the relations arising in connection with it are governed by the Law of Ukraine “On Personal Data Protection” and other applicable Ukrainian legislation.
Legislation, our approach to personal data processing and the functionality of the Website may change over time. In such cases we will publish a new version of this Notice on the Website, indicating the date of the latest update. We encourage you to review the Policy periodically to stay informed of any changes.
